Will our future be terrifying or exciting? Probably both. When I was a little girl, I was afraid of the future. Looking back, I suppose it could have been my choice of reading material. I read ALL the dystopian fiction, or at least as much as I could carry in my backpack. The Velveteen Rabbit,…
Avoid lawsuits, understand your customers, members and employees, increase profits and make the world a nicer place A recent New Yorker article, “The Engineer’s Lament,” looks at well-publicized auto recall failures from an engineering perspective. In the famous cases of the exploding Pinto in the 1970s and Toyota’s sudden acceleration problems in 2009 and 2010, the car companies “[knew]…
Summer can be an incredibly hard time to focus and get things done. In addition to your overcrowded inbox, the sun beckons you outside, and taking summer vacations means it’s even more important not to fall into bad patterns when you’re at work. Here’s the good news: you can have your time in the sun…
Protect your investment You love your web site.* You probably invested a lot of time and money into creating it. It’s a little bit like buying a car. No matter how great the car, you can’t just drive it off the lot and forget about it. You need to perform routine maintenance to keep it…
What does the new year mean to you? For me, it’s a time to set my intentions for the year to come. This ritual feels more positive and deliberate to me than a resolution, which I usually associate with giving something up. Each January, I take some time to think about what I really want…